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May 19, 2013
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Are you or your company a current client of EXPERT I.T. GUYS?
Yes
No
If you answered "yes" to the first question. how would you rate our services?
No one's better!
Excellent
Very Good
Good
Fair
Ho-hum
Poor
Terrible
Could it get any worse?
If you answered "yes" to the first question, would you refer EXPERT I.T. GUYS to another company or a friend?
Yes
No
If you answered "no" to the first question, would you consider using EXPERT I.T. GUYS for your I.T./Computer/Network/Website needs?
Yes
No
How would you rate your satisfaction with your current I.T. services vendor?
No one's better!
Excellent
Very Good
Good
Fair
Ho hum
Poor
Terrible
Could it get any worse?
If your satisfaction level is less than "good" with your current I.T. services vendor, what aspect or area of their services concern you the most?
Quality of the technicians
Lack of knowledge
Interpersonal skills
Inability to communicate in laymen's terms
Availability
Limited hours of operation
Service rates
What is your second most important concern with your current I.T. services vendor?
Quality of the technicians
Lack of knowledge
Interpersonal skills
Inability to communicate in laymen's terms
Availability
Limited hours of operation
Service rates
How many employees does your company currently have?
1 to 5
6 to 10
11 to 15
16 to 25
26 to 40
41 to 50
More than 50
How did you hear about EXPERT I.T. GUYS?
Internet search
From a friend
Referral from current customer
Advertisement
Coupon in the mail
Other
How many locations does your company have in the DFW Metroplex?
1
2
3
4
5 or more
Does your company currently sell any of their products or services over the web (e-commerce)?
Yes
No
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